Services

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Managed Services

Engaging managed services is a way to outsource critical IT functions.

For organizations with small in-house IT teams, managed services takes a lot off their plate, helping them focus on higher-value tasks. It is a long-term—as opposed to a project-based—strategy, with pricing tied directly to various targets, such as volumes or service levels.

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Managed Services Benefits

One of the key benefits of engaging managed services is that it reduces risk. It is a proactive approach that offers consistency, security, and value in just about every way. It provides continuity during times of rapid scale and ensures your uptime, minimizing loss due to network, database, application, or security issues. 

  • Frees up your IT team to focus on immediate needs

  • Predictable pricing model

  • A proactive preventative approach to IT management

  • 24/7 monitoring

  • 24/7 support

  • Guaranteed uptime

  • Data privacy compliance

  • Access the latest in cybersecurity

  • Newest and best-in-class technology

  • Pre-determined service levels

Additionally, choosing managed services with ChangeCX gives you access to a vast repository of experience and knowledge in system and application architecture, API functionality, and much more. 

Managed Services Checklist

Managed services are right for you if you:

  • Require a higher level of service than you are capable of providing in-house

  • Are experiencing scale

  • Anticipate rapid scale very soon

  • Your in-house IT team lacks certain expertise

  • Need specific services for an extended time or indefinitely

  • Wish access to new technology and solutions without investing in infrastructure

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Working With ChangeCX Managed Services

Choosing the right managed services provider is vital to long-term success.

We like to think of ourselves as the “boutique” option, as we will work with you to ensure you have the services you need as they relate to the business outcome you desire. 

 

We prioritize value, offering exceptional customer service coupled with decades of experience in your industry at the highest levels. Our service level agreements are tailored to your needs, providing flexible options to ensure expectations are met, both now and in the future. 

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Reach out today

Reach out today o speak to us about managed services and how you can get started.

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