Looking Back and A look Forward
A word from our President Aman Bedi As 2022 comes to a close, I am reflecting on a year that has been marked by an enormous amount of...
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esteedvora
- Oct 31, 2022
- 3 min
Post-Holiday Returns
Written By: Zoë LeCain, Retail Engagement Manager Post-Holiday Returns - When the “most wonderful time of the year” quickly flips into...
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esteedvora
- Oct 10, 2022
- 1 min
Partnering to Prioritize Accessibility, ChangeCX and Essential Accessibility
There has been a collective shift in how companies, developers and providers approach digital accessibility. As WCAG 3.0 works toward...
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Ryan Ori
- Oct 5, 2022
- 6 min
Omnichannel Retail Holiday Readiness
In traditional brick-and-mortar (B&M) retail, holiday readiness meant months-long preparation of forecasting and ordering with vendors...
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Austin Lowry
- Apr 5, 2021
- 2 min
Who is ChangeCX?
In looking for one word to describe 2020, there are plenty of candidates. “Pandemic” is undoubtedly one. “Loss” is another, as it can...
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