Blog | Change CX

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ChangeCX November Employee Spotlight

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Post-Holiday Returns

Written By: Zoë LeCain, Retail Engagement Manager Post-Holiday Returns - When the “most wonderful time of the year” quickly flips into...

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ChangeCX September Employee Spotlight

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Partnering to Prioritize Accessibility, ChangeCX and Essential Accessibility

There has been a collective shift in how companies, developers and providers approach digital accessibility. As WCAG 3.0 works toward...

Ryan Ori

Omnichannel Retail Holiday Readiness

In traditional brick-and-mortar (B&M) retail, holiday readiness meant months-long preparation of forecasting and ordering with vendors...

Austin Lowry

Who is ChangeCX?

In looking for one word to describe 2020, there are plenty of candidates. “Pandemic” is undoubtedly one. “Loss” is another, as it can...